"The best training that I’ve ever attended." Compulsive Hoarding Training with Expert Citizens Insight Academy, June 2025

“Steven is knowledgeable and engaging an absolute Marvel!”

‘Trapped and Drowning in My Things’ – Compulsive Hoarding Training with Expert Citizens Insight Academy.

I recently had the pleasure of training an absolutely packed class of learners from across Stoke on Trent.  The various people were from numerous agencies across the local area.  I instructed them to have a chat at break time and not worry too much about their work emails…  After all, it is not only a training day, but also a networking and signposting feast!   So many organisations who didn’t know that the other organisations even existed. 

What an asset the Insight Academy is, bringing together all of these professionals and forming links and chains in the support we offer people from across Stoke on Trent. 

Feedback has been uniformly excellent, with 100% positive comments.  Everyone agreed they had learned ‘a lot’ and felt that I had equipped them with the skills to (at the very least) address the hoarding issues with their clients / customers / service users. 

What did they get from the training? 

“Whilst I'm confident about my values, having greater understanding of the subject matter will mean I can adapt & support people better.  Understand the approach to support someone who hoards.”

“This course will help me assess who is struggling with hoarding and who just needs some extra support.”

“I hope to use gained knowledge in understanding reasons and behaviours and ultimately helping clients to live more happily.”

“This has removed any and all questions I had including any self-assurance I needed in knowing how and if I my support practice is right and can go in the right direction.”

“Steven is a wonderful tutor and is so great to work with and learn from. Couldn't be a better personality to get across this sensitive information that is greatly needed. A follow up with each service and attendee would be agent too if at all possible. How did this training carry forward, being utilised and benefitting people.”

“Being able to discuss confidently hoarding with families and support them through this.”

“In recognising when others are struggling with this. Also, in my own life with family.”

“Just wanted to message you and say, this has been the best training that I’ve ever attended.  I was told that you were good, but you exceeded my expectations.  Thank you again.”