What I offer
My background in education, social care, performance and support work has given me the insight to create, pioneering, fun and engaging training, relevant to any new client. I keep in touch with work on the ground; and make sure that my resources are current and contemporary.
I regularly interview service users and customers and see things from their perspective, ensuring that I tell their story and explain their decision making. These films have become a big talking point, as learners witness real people, in real life situations.
Below you will find information about the courses that I currently offer. I bespoke all of the courses to meet your learning and development needs. I also deliver one-off team building days, that have 100% glowing feedback.
Inspiring Change - Motivational Interviewing (MI)
Learners often remark on my inspiring style of delivery and the way that each course is tailored to the needs of the organisation and staff attending the training. They also point out (time and again) how much fun the training was! I offer introductory, intermediate and advanced practitioner.
I have delivered MI training to schools, academies, charities, local authorities, social care and all manner of support workers.
Compulsive Hoarding - ‘Trapped and Drowning in My Things’
This one day course brought me to the attention of the Fire Service, who have adopted my approach to dealing with hoarding behaviour. Rather than an awareness course, my course gives you real, hands-on advice that informs your decision making when working with people who hoard.
Empathy Fatigue - 'Embracing Rational Compassion'
This one day training course, encourages learners to embrace a more rational approach to working with service users. Using up to date research and analysis, learners address their own bias and conceptions and explore how to work compassionately with all manner of customers.
Working with Potential Aggression 'Is it me or is it you?!'
I offer both a three hour / half day course and a full day's training. My style and delivery incorporates my love of drama and performance, however, have no fear, there's no role play! Just inspiration and innovation. We look at escalation factors, the DESC principle and behaviour reaction.
LOST - 'recognising and responding to loneliness'
This three hour course looks at the causes of loneliness, the types of people effected and what we can do to help people re-connect with the world. This hand-on, practical course also highlights the support options available in your local area.
Equality and Diversity - ‘Respect and Inclusion’
You've not experienced a respect and inclusion session until you've attended one of my courses. I will train you on ways to challenge beliefs and prejudices, along with highlighting any unconscious bias you or your colleagues may have. I offer relevant examples, copious learning activities and a real world understanding of legislation in plain English. It's also GREAT fun and people leave feeling elated and informed.
Disconnected - 'Working with Alcohol & Substance Misuse'
I use real life case studies, including filmed interviews and dramatic re-enactments. I bespoke the course to meet your needs, for example; housing officers often have far different learning needs in this area than teachers. I share up to date knowledge of legislation and real down to earth advice in relation to customers who are using or have used what we used to call 'legal highs' Novel Psychoactive Substances (NPS).
'It makes sense to me' - Working with People with Learning Disabilities and Autism Spectrum
I have many years experience of working with people with learning disabilities, both as a drama teacher and a programme leader. I bring my innovative approach to teaching to the learning forum and teach you how to fully engage with people with learning disabilities and / or autism. I am passionate about empowering you and your customers.
'Effectively recording conversations'
'LOST - Recognising and Responding to Loneliness'
All of my characters are based on real people, I draw the pictures myself and work with customers to tell their story.