My background in education, social care, performance and support work has given me the insight to create, pioneering, fun and engaging training, relevant to any new client. I keep in touch with work on the ground; and make sure that my resources are current and contemporary.  

 

I regularly interview service users and customers and see things from their perspective, ensuring that I tell their story and explain their decision making.  These films have become a big talking point, as learners witness real people, in real life situations.  

Below you will find information about the courses that I currently offer.  I bespoke all of the courses to meet your learning and development needs.  I also deliver one-off team building days, that have 100% glowing feedback.

DSC_4927_edited.jpg

Motivational Interviewing

Inspiring Change

Learners often remark on my inspiring style of delivery and the way that each course is tailored to the needs of the organisation and staff attending the training. They also point out (time and again) how much fun the training was! I offer introductory, intermediate and advanced practitioner. I have delivered MI training to schools, academies, charities, local authorities, social care and all manner of support workers.

7.JPG

Working with Potential Aggression

Is it me or is it you?!

I offer both a three hour / half day course and a full day's training.  My style and delivery incorporates my love of drama and performance, however, have no fear, there's no role play! Just inspiration and innovation.  We look at escalation factors, the DESC principle and behaviour reaction.  

Havenbrook 3.jpg

Disconnected

Working with Alcohol & Substance Misuse

I use real life case studies, including filmed interviews and dramatic re-enactments.  I bespoke the course to meet your needs, for example; housing officers often have far different learning needs in this area than teachers.  I share up to date knowledge of legislation and real down to earth advice in relation to customers who are using or have used what we used to call 'legal highs' Novel Psychoactive Substances (NPS).

DSC_4874.JPG

Compulsive Hoarding

Trapped and Drowning in My Things

This one day course brought me to the attention of the Fire Service, who have adopted my approach to dealing with hoarding behaviour. Rather than an awareness course, my course gives you real, hands-on advice that informs your decision making when working with people who hoard.  

6.JPG

LOST

Recognising and responding to loneliness

This three hour course looks at the causes of loneliness, the types of people effected and what we can do to help people re-connect with the world.  This hand-on, practical course also highlights the support options available in your local area.

3.JPG

It makes sense to me

Working with People with Learning Disabilities and Autism Spectrum 

‘Looking for a team event that’s something out of the ordinary?  Try one of my bespoke murder mystery events.  Learners rave about this fun, interactive training which is created in collaboration with you and really entertains, informs and educates!’ 

Havenbrook 1.jpg

Empathy Fatigue

Embracing Rational Compassion

This one day training course, encourages learners to embrace a more rational approach to working with service users.  Using up to date research and analysis, learners address their own bias and conceptions and explore how to work compassionately with all manner of customers.  

DSC_4939.JPG

Equality and Diversity

Respect and Inclusion

You've not experienced a respect and inclusion session until you've attended one of my courses.  I will train you on ways to challenge beliefs and prejudices, deal with 'outrage culture' and build resilience.  I offer relevant examples, copious learning activities and a real world understanding of legislation in plain English.  It's also GREAT fun and people leave feeling elated and informed.  

for murder.jpg

Murder mysteries

An adventure

Looking for a team event that’s something out of the ordinary?  Try one of my bespoke murder mystery events.  Learners rave about this fun, interactive training which is created in collaboration with you and really entertains, informs and educates!