Greetings one and all,
I’m back, this time I’m highlighting my Compulsive Hoarding training course, ‘trapped and drowning in my things.’ Last week, I delivered the training for Stoke on Trent’s Expert Citizen’s Insight Academy. As always – I need to highlight the sterling work that all at the academy are doing in up-skilling staff from across various agencies in North Staffordshire and Stoke on Trent. Wonderful stuff, plus lest we forget – lunch is provided folks, so put that sandwich box away, you won’t be needing it.
As always, the course was received very well indeed and feedback was 100% positive. A huge thank you to all of the people across Stoke on Trent and beyond who allowed me into their homes. These residents didn’t know me, they were used to being judged and criticized and then along comes this stranger saying, “hello, I’d like to help you and your situation.” Without their input I would have not been able to create such a warmly regarded course.
The aim of the session is to set out a successful approach to identifying and responding to hoarding behaviour, ensuring that each hoarding case can be dealt with in an effective and co-ordinated way.
Objectives: By the end of the session you will have
Described the characteristics of somebody with hoarding compulsion
Identified how to recognise hoarding behaviour
Demonstrated how to successfully use the clutter rating scale
Recognised the difficulty in discussing hoarding with customers (the elephant in the room)
Discussed fire hazards, fire safety and safe egress
Explored the enforcement actions available to you.
And here are the feedback comments:
On completion of this training has your knowledge increased
Yes – 10/10
What did you learn during this session? Was there anything you wanted to learn that was not there?
“The training was excellent, informative, I’ve learnt a lot about the underlining mental health condition that leads to hoarding, types of hoarding and how to speak to my clients about hoarding.”
“Learned a lot, and it was very tailored to my job role – can easily slot methods into future tenants issues and spot them early.”
“So much, I thought DESC was particularly interesting and was so the photos, these will be great tools to use.”
“The reasons why hoarding, how to deal with the person and get support, understanding triggers.”
“How to encourage change in hoarders without traumatizing.”
“How to approach and help.”
“It heightened my awareness of hoarding and the different ways to address this.”
“Learnt a lot more knowledge around hoarding and the different types. Leant best practice to approach hoarders and what not to do.”
“Different types of hoarding, appreciate way of working with people.”
“Apply to new role – Like the box idea!”
How will the training you experienced shape your practice in the future?
“It will definitely improve my support, I have a great understanding now on how to deal with people with hoarding, Thank you.”
“I will use lots of the methods with certain tenants who I support have early hoarding traits and will try to get support in early to prevent it increasing.”
“I will approach hoarding differently. This is going to be helped by what I have learned.”
“Better understanding of spotting triggers.”
“I will be very mindful of the training I have had and where needing to use the skills and information I am aware of now, Excellent training.”
“I will be able to use the training with clients as I have more knowledge around hoarding and know what to say and what not to do.”
“More informed practice.”
“New project – homeless people into supported living – so useful to have awareness and tools to deal with.”
On completion of the training session has your confidence in the topic increased?
Yes 10/10
Was the trainer knowledgeable and able to answer your questions?
Yes 10/10
Would you recommend this training to others and why?
“Yes!”
“Deffo brilliant, full of knowledge, kept my attention.”
“Absolutely. It was interesting, informative and I have a different view on this now.”
“Yes – 100%.”
“Very knowledgeable and informative.”
“Yes as you will not fall asleep, you will be entertained and educated!”
“I would definitely recommend this training and feel that you can gain skills to address different situations with a positive outcome.”
“Yes, great interactive session and Steven was a great trainer.”
“Definitely.”
“Defo!”