Greetings one and all,
Welcome back, it’s been a very busy period here at Talbot Towers, I’ve been researching new ways of working, creating new learning and development resources which of course meant quite a bit of laminating, play-doh and Velcro-ing. The fun never ends, I’m all about hitting the various learning styles. Needless to say, I thoroughly enjoy the creation, especially when it means my interviewing people with lived experience and creating training around their stories.
I recently had the pleasure of creating the brand-new ‘Making the Connection’ Trauma and Change half day course for Stoke on Trent City Council. This time the training is aimed at everyone who works at the council, from front facing staff, to parks and recreation, youth development and housing, the list is endless. The public health team have been instrumental in spreading the message, ensuring that Stoke Council embraces a psychologically informed environment for all of its residents. It goes a long way to demonstrate how the council is determined to embed a trauma informed way of working.
The course has been created via the Expert Citizens Insight Academy, ensuring that the lived experience of customers is at the front and centre of the training experience. Stoke is so fortunate to have the Expert Citizens.
I launched the course alongside staff from Fenton Manor Sports Complex. Some of the staff members told me that they had been a tad nervous about the course and also wondered if it was going to be ‘death by PowerPoint’ oh how wrong could they have been…? This is Steven Talbot we are talking about here.
So on with the feedback comments:
“What I’ve learned today will not only help in work but in every day life as well. I would highly recommend this course.”
“This course was really helpful, I felt like I have learned how to handle difficult situations with empathy.”
“Steven was brilliant. So engaging. I learned a lot of different skills.”
“The training was well presented and very comfortable environment to learn in. I felt very at ease.”
“Great training! The session was very informative and I really enjoyed it.”
“Great to see you again Steven! Amazing training as always and I have learned a lot, thank you.”
“I really enjoyed the training session thank you Steven. I will take a lot of this with me, I feel better equipped to deal with people who are living with trauma.”
“Entertaining and informative! A very good half day’s training session.”
“I really loved how the session was taught, it made it interesting and fun to learn what could be a very difficult topic. I will remember this and it was very informative.”
“Good interactive training. Really enjoyable and most of all very informative.”
“Thank you. I loved how you expressed the learning in a realistic and approachable manner. There was a great rapport with everyone and everything was explained.”
“Very interactive session. I felt really involved as Steven had everyone joining in and there were lots of questions for us.”
“Thank you for the fun way in which you deliver training on what could be a hard topic. I look forward to putting what I learned into practice.”