"I just want to say that your training course, “Trapped and Drowning in my Things” was so useful to me. It was not just the content of the course, but I think what was added to your training (which I have to say is particularly lacking in most training) was humour and lots of case studies and anecdotal stories; it just adds to it and makes you listen, enjoy and then remember what you learn. It even made me check the things I have lying around the house and garage, and I have earmarked stuff to get rid of!! I realised that actually my aunty when she was alive was quite a hoarder, but not to a dangerous level. I now feel more confident in that I know what a better approach if I encounter hoarding behaviour and I know who else to contact. I wish this training was available to all of Staffordshire, not just Stoke area, because it is important."