"Really valuable session, the best course I've been on - thank you Steve." Debbie Uni

Delivering the 'potential aggression' course at the University of Liverpool has been a wonderfully rewarding experience. On Thursday of this week, I delivered the session in the really quite beautiful setting of the Leahurst Campus, home to veterinary science. The staff were so warm and welcoming and it was a real laugh a minute, with anecdotes and stories coming thick and fast.

What was particularly special was the staff who have already attended the training who had informed their colleagues that they were 'in for a treat' and if that didn't set me up for the day, the staff started to tell me how their colleagues had started putting what they had learned into practice. Smashing stuff! I love to hear the robust examples of good parctice, so keep them coming.

Here is the feedback from the learners:

"Very fun and interesting training day. I learned new techniques that will be helpful in my job and life outside of work." Rhianne

"A wonderful session, practical, informative, useful and most importantly FUN! The content was great, the trainer on the course was great, the insights from Steve were fantastic and he was so engaging. Thanks you, you're a star." Jan

"Fun, informative and relevant to what we need." Helen

"Great course, I will be applying what I have been taught, great speaker who was very engaging." Nicky

"Really enjoyable training session, Steven made the training both interesting and fun!" Anon

"Really enjoyed the course, found it to be very engaging and enjoyable, thank you." Fran

"I really enjoyed today, I am going to use what we have discussed today in my everyday practice." Sarah

"Thoroughly enjoyable and very interesting and informative." Karen

"Really interesting techniques and delivered in a fun and engaging manner." Jenni

""VERY entertaining which helped to embed the learning. Really helpful, thank you Steven." Emma

"Very engaging, humourous trainer, course content excellent, well researched." Cheryl