“The best two day’s training I’ve ever had.” Motivational Interviewing with Expert Citizens Insight Academy, Sept 2026

Greetings everybody.
September was off to a GREAT start as my favourite of all my course was first on the list, yes, I’m writing about, ‘Inspiring Change – Motivational Interviewing.’ The course was commissioned by Expert Citizens Insight Academy, a truly magnificent asset to Stoke on Trent and long may it continue. The course included learners from across the entirety of Stoke on Trent, Combined Health NHS, Stoke on Trent City Council, Concrete, Changes and BAC O’Connor.
Throughout the two-day course, the assembled learners get to practice the various skills used within Motivational Interviewing. They follow the life story of Colin or Carla. Real people, real lived experience.
Feedback was pretty uplifting, let’s start with:
“This has also given me a lot to reflect on, in how I support personally too, so please be assured your training for me most certainly isn’t going to just sit on a shelf as a “yes I enjoyed that and it was useful” but never to be used. Your dialect is so automatic and natural and if I can get to 30% of how you do this I’d be pleased 😊.”
Which was rather rewarding to read, then we had:
“The best two day’s training I’ve ever had.”
Plus:
“Steven, I just had to contact you to let you know HOW much I got from the two day’s training. I’ve already started using the skills and the difference in my practice is huge! Seriously, I even had a client today say how much he enjoyed talking to me and I hardly ever got that before the course! Thank you!”
The course really does hit home with the learners. I’ve creating a hands on, kinesthetic course that reflects the needs of the people of Stoke on Trent. The training is interactive and relevant. What more could you ask for?
More feedback? Well, why not, here you go:
“The course has helped me to apply a more reflective attitude that allows for more pauses for me to apply in my new role as a social worker for people with learning disabilities.”
“This course will help when working with clients to around behaviour change in regard to their health & lifestyle.”
“A great course for learning new skills that I can apply most definitely to my role.”
“Thank you for a lovely day! I really enjoyed the training and found it useful and interesting.”



