Performing Empathy with Monica HR - new training film for management training

I have recently been commissioned to create bespoke training for a local authority.

This time, we are looking at compassionate management and 'performing empathy.' There is huge difference between apathy, empathy and sympathy. As lots of you know, my go to reaction is 'rational compassion,' which is something I've been banging on about for the past few years and it really does make a difference. A compassionate response can make all he difference...

Christine Mallaband-Brown portrays the poor put-upon Jessica. Heather Broadhurst plays Monica HR, who is becoming something of a 'fan favourite.' I so enjoy filming, editing and creating learning resources, it gives me a real buzz! Enjoy.