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“Hearing the views of other professionals, especially Victoria was very interesting.  So much that I need to go away and think about.”  Effective Factual Recording with Stoke on Trent City Council


Something a bit different this time.  I thought I’d highlight the work of some of the people who have recently attended my Effective Factual Recording training with Stoke on Trent City Council and Expert Citizens Insight Academy.  During one of the October sessions, I asked a social worker to assist me in delivering the session.  Victoria acted as far more than my ‘glamorous assistant’ as we comically named her.  She took the lead in a couple of discussions and discussed burn out and the blunting of professional curiosity.  I won't use her full name here, she knows who she is and I think she'd be rather self-deprecating if she knew I was writing this... It was lovely to read a spot of feedback from one of the learners that stated:


“Hearing the views of other professionals, especially Victoria was very interesting.  So much that I need to go away and think about.” 


Plus:


“Great delivery of this course, very engaging with other professionals (Victoria) I really enjoyed it :)”


Now, isn’t that lovely to read how people noticed her input.  I’ve always been blown away by Victoria’s work ethic and the fact that she took me under her wing when I was once rather low.  She is a consummate professional with a real rod of compassion running through her core.  So many unsung heroes in social care.  Lets sing it from the rooftops. 

A tad more feedback for you to peruse:


“Great course, what a fabulous trainer, Steven kept it very interesting and kept us engaged.”


“Brilliant course, it was relaxed and funny which made me feel relaxed within the group. it certainly gives us a lot to think about when recording.”


“Professional training from a professional trainer who always makes me laugh and LEARN!” 


“Was very good course interacting with other professionals.”


“Steven is an absolute star.  I never thought I’d enjoy online training and then I realised it was with Steve and it was GREAT!”


“Very interesting day, really enjoyed it, thank you.”


“Steven’s training is always the best. From the films he makes to the interactive way everyone gets involved.  We recently went on some training that wasn’t with Steven and we all said, ‘this isn’t as good!’ Keep being you!”


“Very interesting, thank you.”


“Really interesting, thought-provoking training.  I enjoyed it.”


“Was worried about online all-day training but as usual very useful and engaging session, thank you.”

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