Inspiring Change with Wolverhampton City Council HR / Payroll and Pension team.

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It was lovely to spend Wednesday with the HR, Payroll and Pensions team from Wolverhampton City Council. Building on what we learned last week with the managers, I created a bespoke ‘inspiring change’ course and what an inspiring crowd they were. Warm, friendly, team spirited and willing to learn and listen to each other. There’s a reason Wolves has such an excellent reputation. I’ve compiled some of feedback from the learners:

• Hoped to gain a better understanding of my colleagues and how we react to different people and this we did.

• Didn’t know what to expect as wasn’t told much information about the day. Team building, got to know my colleagues, it was a real laugh and just what was needed. Interesting, informative, memorable, also found out how to spell embracing! Steven was great, would love another session with him.

• I wanted to learn about different changes within the organisation and how behaviours can change. It was excellent.

• To learn about changes in the workplace and working together as one team.

• The aim of training for me was to make sure that the team and management work in a good way and openly communicate.

• The trainer was very knowledgeable on the subject.

• The course was very interesting and inspired me! Very beneficial as we are going through big changes.

• The course was interesting, and the facilitator was excellent.

• It helped me understand why people struggle with change and what I can do to support them. The course was enjoyable and went by really quickly.

• I was not informed what the course was about however I left feeling very informed.

• It was inspirational. Team unity in action! Excellent course.

• I feel that now the management and team will better learn from each other and this will benefit the whole team.

• I learned a lot from today, thank you Steve.

• I did not expect to learn much from the course, but it was informative and got me to complete tasks with colleagues I don’t normally speak to or work closely with.Enjoyable.

• As to my expectations, I was unsure on what to expect as nobody knew what the training was about. However, I did find the training useful, insightful and easy to understand.

• My expectations were that we would do some team building games. Instead I really enjoyed the course and will look at participating in more of Steven’s training. I wan to upskill in motivational interviewing and active listening skills.

• I had no idea what to expect due to lack of communication / info on the course. The trainer was engaging, and the course was informative and refreshing. The best course I have ever attended.

• I’ve gained further knowledge of self-awareness and will temper my actions. I really enjoyed Stephen’s course.